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Faulty or Mis-described goods
If you are returning the products ordered under which they are faulty or mis-described and the product has been delivered to you before you decide to cancel, you must return the goods to us without delay and in any event not later than 3 days. We will make refunds using the same means of payment you used for the initial transaction.
Right to Cancel
Where you place an order through madebyelix.com, you have the right to cancel the order and we will provide a full refund of the payment you made. To exercise the right to cancel, you must inform us of the decision to cancel the contract by contacting our customer service on +234 901 979 4345 before processing of your order begins. We will make refunds using the same means of payment you used for the initial transaction.
